Omegacare - LTPAC Software Systems

Account Management

After the complete implementation, OmegaCare can assign a dedicated Account Manager to monitor the client. This individual is responsible for addressing any federal and state regulatory billing requirements as well as any organization specific changes. The dedicated Account Manager is also responsible for assisting the information systems department at the client's facility with any problems or questions in operation of the system. This provides the client with the assurance of a timely and accurate response to your needs and requirements.

All OmegaCare support agreements include 24/7 hot line support. We are committed to ensuring on-going customer satisfaction. From staff-focused electronic surveys to establishing benchmarks through metrics analysis, your Account Manager is driven to ensure success from pre-implementation and the go-live date throughout the life of the relationship.

Quick Tweets